Three verticals, one runtime underneath.
Response windows are shrinking, channels are fragmented, and demand is 24/7 while human teams are not. The workflow that answers that is the same in every vertical: reach the person, qualify, book, update the record, hand off. What changes is the questions and who the handoff goes to.
Three verticals
Education is one vertical; the pattern applies anywhere teams need fast qualification and scheduling.
Education is the one vertical with a named, signed-off deployment behind it. The other two describe the same sequence and claim no result for it — which is the difference the index above is drawn to show.
Healthcare
Patient intake.
The agent collects and schedules. Clinical judgement is never inside its scope.
Response mechanism: verdict resolves before the first word
Runs alongside synthesis, not in front of it
| Measurement | Value | Note |
|---|---|---|
| Alebex, first word | 500 ms | — |
| Alebex, full answer | 1,500 ms | — |
| Anti-hallucination verdict | under 50 ms | Runs alongside synthesis, not in front of it |
One AI system across voice, SMS and email.
Outbound calling, qualification and booking run on one thread across calls, texts and emails.
The use-case library
Beyond the three verticals, a growing set of walkthroughs — each one an honest account of how an agent would run a workflow, so you can recognise your own.
Sales and outreach
Work the list, qualify in conversation and book the meeting while the thread stays intact.
Every lead reached and asked the same approved questions, with the answers written to the record as fields.
Greeting, routing and booking at the front desk, with the whole conversation left on one record.
Questions answered from the approved knowledge, and everything else escalated with the thread attached.
After-hours answering that takes the message, books what can be booked, and leaves a record instead of a voicemail.
Enquiries followed up across channels, viewings booked into an agent’s calendar, and the record kept current.
A front desk for a team that does not have one: calls answered, approved questions handled, appointments booked.
Operations
A job enters, the agent calls the people who need to know, confirms the window and updates the record.
First-tier conversations handled by the agent, with the thread and the record already in place when a person takes over.
Reminders and arrangements on approved scripts, with instant opt-out and every call recorded for audit.
How you would use it, written out honestly.
A growing set of walkthroughs. Each one is an account of how an agent would run a workflow — the sequence, the channel each step sits on, and the point where it hands back to a person. None of them claims a result.
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