Alebex is an agentic voice AI platform. It answers and places calls in natural voice, understands intent, and takes action across your student systems — updating records, booking meetings and handing off to your team when a human is needed.

Where is our data stored?

In Canada. Recordings, transcripts and customer information are held in Canada, with PIPEDA and CASL compliance built in.

What happens when the agent does not know an answer?

It says so, then routes the call to a human with the full context attached. A second model reviews every response in parallel before it is spoken, so the agent does not invent an answer to fill a gap.

Does Alebex replace our admissions team?

No. It absorbs the repetitive volume — first-contact calls, qualification, scheduling and follow-up — so advisors spend their time on the conversations that need judgement.

Which channels does it work across?

Voice, SMS and email, on one thread with one memory. The agent qualifies, books, resolves, updates records, triggers tools and hands off, on whichever channel the conversation is on.

How does it connect to our existing systems?

Through REST and WebSocket APIs for anything custom. Named integrations are not published yet — they are added once the integrations themselves are built out.

How is pricing structured?

Per-minute usage plus a platform fee, billed monthly. Talk to our team for volume pricing and white-label terms.

Canadian-owned

Agentic Voice AI,
built in Vancouver

Q: How long does it take to deploy an agent?

There's no wait to evaluate it. Drop in your website and Alebex reads it, learns what you do, and calls you in under 30 seconds — fully trained, zero setup. From there, the agent is trained on how your team talks to students, then someone stays on the numbers.

A real-time voice runtime you can depend on, with your data held in Canada. Build on it, deploy on it, or white-label it.

Contact Sales

Get a live call from your own agent

Drop in your website. Alebex reads it, learns what you do, and calls you in under 30 seconds — trained on your business.

Website URL Your Name Phone Number CA/US +1

By submitting, you agree to receive a call and a follow-up SMS from Alebex. Reply STOP on any channel to opt out at any time.

What Alebex learned

“Honestly, I didn't expect this level of result. We tried it, the numbers were good, and now it runs 100% of our Meta lead outreach.”

Polly Zheng

Director of Operations & Student Affairs

Trusted by

The solution

One AI system across voice, SMS & email.

One thread across channels — one conversation, one memory.

Start Outbound Follow-up Sequence — (Phone, Email, SMS)

Fires from your CRM, form or campaign the moment a lead lands.

Start Outbound Follow-up Sequence — (Phone, Email, SMS)

Qualify leads and answer questions

Works your criteria in dialogue, and answers what they ask across any channel.

Qualify leads and answer questions

Book the meeting

Straight into the advisor's calendar.

Book the meeting

Update CRM and hand off

Outcome, transcript and disposition written back, then passed to a person with full context.

Update CRM and hand off

See the platform

08:58 Trigger New enquiry from lead form

08:59 Voice Outbound call — asks pre-qualifying questions

09:09 Voice Appointment booked with human sales team

09:10 Email Appointment confirmation and program details sent

09:14 Email Calendar invite accepted — Thursday, 2pm

09:12 Alebex CRM Advisor notified and calendar updated

Voice

Voice that sounds like your best caller, every time.

Voice is the hardest channel to automate. Alebex built the engine first — the turn-taking, the interruption handling, the validation — and everything else runs on it.

Every call feels live, not scripted.

500ms to first word, word-level interruption handling, and a validation gate that runs alongside synthesis. Callers never wait, never repeat themselves.

Phone showing an Alebex call in progress

Customer

“Hi, I’m calling about the next intake.”

Agent

“Happy to help — let me check what’s available.”

Customer

“Perfect, thanks.”

SMS

Be where your customers already are.

The same engine that handles a live call handles the text thread — one agent, one memory, no separate bot.

One agent, every channel.

No separate bot, no separate logic. The agent that called is the agent that texts.

Faster answers where they already are.

Full resolution over text with the complete conversation history attached — fewer calls, faster outcomes.

Follow-ups that prove you were listening.

Every email reflects the whole conversation — what was said on the call, what was asked over text. Nothing gets re-explained.

Every interaction informs the next.

Someone who called yesterday and texted this morning gets an email that picks up exactly where they left off.

Jane Doe

Lead ID: 10024871

Lead Profile Agent Activity CRM Hub Files

Conversation Log

Saturday, August 15, 2026 at 7:00 PM +08.

Bex Ellis 8/12/2026, 4:00:04 AM ✉

Subject:
Your call with Alexander College is coming up on Saturday, August 15, 2026

Hi Jane,

Just a friendly heads-up, your phone call with Alex Rivera, your admissions advisor at Alexander College, is coming up soon.

Warm regards,
Alex Rivera
Admissions Advisor, Alexander College

✦

Activity Log Pacific Daylight Time

Timeline (6) Scheduled (6)

◍ SMS Appointment Reminder 1d ago

Continuity

Alebex keeps the conversation going.

One agent, one conversation, no matter where it starts or where it goes.

The conversation carries.

The agent picks up exactly where the last channel left off.

Hi — calling about the next intake.

via voice

Can you send me the programme details?

via voice

Just sent them over.

via email

Perfect, can I book a time?

via SMS

Booked — Thursday, 2pm.

via voice

Platform

Every agent, every call, in one place.

Live performance, call history and transcripts across every agent you run.

Dashboard

Create Agent

Total calls

1,125

Average latency

500ms

Avg cost per minute

$0.50

Average satisfaction

90%

Lead funnel performance

leads contacted responded qualified goals

Conversion funnel

Total Leads

Contacted

Responded

Qualified

Goals

{{ a.channel }} · {{ a.phone }}

Calls

Latency

Satisfaction

Live deployment — Brighton College

2,200 leads in. 560 booked appointments out.

“Honestly, I didn't expect this level of result. We tried it, the numbers were good, and now it runs 100% of our Meta lead outreach.”

Polly Zheng

Director of Operations & Student Affairs, Brighton College

Read Brighton College's Case Study

Polly Zheng at the Brighton College reception desk

64%

Contact rate

≈1,400 reached by phone, SMS and email

51%

Qualified

≈720 — of contacted, actually ready to study

78%

Booked

of qualified, booked with a human advisor

560

Appointments

Warm, qualified, advisor-ready

100% of Brighton's Meta lead outreach now runs on Alebex

Voice that feels human-speed

Dual model architecture,single voice.

Human benchmark

200 ms

Natural turn-taking gap in conversation

Typical voice AI

1,500 ms

Single LLM — waits for the full generation before speaking

Alebex

500 ms

SLM + LLM — first word at 500 ms, full answer by 1,500 ms

Human benchmark

200 ms

Typical voice AI

1,500 ms

Alebex

500 ms

Voice feels live only under about a second of silence. Most systems wait for the whole answer before they open their mouth. We listen, predict, acknowledge and respond in overlapping loops — the first word lands while the rest is still being written.

Roughly 500 ms perceived with our dual-model response system, currently in development.

How the Alebex Voice engine works

Output safety

The fastest hallucination is still a hallucination.

Every sentence is checked against off-policy regions of latent space before it becomes audio — verdict in under 50 milliseconds, alongside synthesis rather than in front of it.

Other agentic systems don't put explicit anti-hallucination in the pipeline, they rely on the prompt whereas Alebex has a dedicated validation layer.

Read about the Alebex Voice Engine

Traditional reflection

A second model reviews in series

Repeat if needed

User query

Generate

Reflect / Check

Final answer

Higher latency

Repeated review cycles add latency — ~600ms per round.

Alebex explicit validation

Latent-space check, under 50 ms

User input

AI response draft

SLM validation ~20ms

PASS — speaks

FAIL — blocks, redirects, or regenerates

Delivered response

Low latency

The check runs alongside synthesis — the caller-facing path never waits. Experiments are done with the batch size = 1 (latent-space check).

Is the answer factual?

Is it inside the approved knowledge?

Is it respecting the guardrails?

Is it about to misrepresent your brand?

Northern lights over mountains and a lake

Compliance and trust

Built for Canadian compliance.

Customer data stored in Canada

Recordings, transcripts and customer information held in Canada.

Built in Vancouver

Canadian-built, Canadian-owned.

PIPEDA and CASL

Canadian privacy and anti-spam compliance built in.

Instant opt-out

“Stop” on any channel is handled immediately and the contact flagged.

Call recording consent

Disclosure at the start of every call; recordings stored for audit.

“We felt good that Alebex is built in Canada and the data is stored here. As an educational institution, compliance is important for us, so this was helpful when we decided to use Alebex.”

Polly Zheng — Brighton College

Security and data handling

Frequently asked questions

Live demo

Try the live demo

Drop in your website. Alebex reads it, learns what you do, and calls you in under 30 seconds — fully trained, zero setup.

Free demo No credit card Available in Canada and the US

Website URL

Alebex reads it and learns what you do.

Your name

So the agent knows who it is speaking to.

Phone number

Canadian and US numbers. Alebex calls this number.

No business name needed — Alebex takes that from the site.

Call me

By submitting, you agree to receive a call and a follow-up SMS from Alebex. Reply STOP on any channel to opt out at any time. How we handle your details: Privacy.

Agentic Voice AI,
built in Vancouver

Get a live call from your own agent

One AI system across voice, SMS & email.

Voice that sounds like your best caller, every time.

Be where your customers already are.

Follow-ups that prove you were listening.

Alebex keeps the conversation going.

Every agent, every call, in one place.

2,200 leads in. 560 booked appointments out.

Dual model architecture,single voice.

The fastest hallucination is still a hallucination.

Built for Canadian compliance.

Start where you fit

Sell it to your clients

Use it in your business

Build with our API

Frequently asked questions

Try the live demo

Agentic Voice AI,built in Vancouver

Get a live call from your own agent

One AI system across voice, SMS & email.

Voice that sounds like your best caller, every time.

Be where your customers already are.

Follow-ups that prove you were listening.

Alebex keeps the conversation going.

Every agent, every call, in one place.

2,200 leads in. 560 booked appointments out.

Dual model architecture,single voice.

The fastest hallucination is still a hallucination.

Built for Canadian compliance.

Start where you fit

Sell it to your clients

Use it in your business

Build with our API

Frequently asked questions

Try the live demo

Agentic Voice AI,
built in Vancouver