Partners · Alebex
Partners

Two ways to build
a business on Alebex

White-label the platform under your own brand, or take access at the API layer. For CRMs, MSPs, resellers and marketing agencies adding voice to what they already sell.

Rates
Wholesale, not published
Channels
Voice · SMS · Email
Compliance
PIPEDA · CASL
Data
Held in Canada. Built in Vancouver, Canadian-owned
Who this is for

Adding voice to what
they already sell.

CRMs MSPs Resellers Marketing agencies
Partners

Collaboration pathways

One partnership, three ways to work together.

Partnership
CRMs MSPs Resellers Marketing agencies
01 Pilot programs Validate high-impact use cases.
02 Domain-expert collaboration Fine-tune agents for vertical accuracy.
03 Developer ecosystem Build custom applications on the platform.
Collaboration pathways Illustrative
PathwayWhat it is for
Pilot programsValidate high-impact use cases.
Domain-expert collaborationFine-tune agents for vertical accuracy.
Developer ecosystemBuild custom applications on the platform.

Partnership: CRMs, MSPs, Resellers, Marketing agencies. One partnership, three ways to work together.

What you are reselling

One runtime, not a wrapper.

Streaming STT, turn control, the hallucination gate and barge-in classification run in one runtime.

Latency Dual model architecture — single voice. Quality usually costs latency. Roughly 500 ms perceived with our dual-model response system, currently in development.
Time from end of the caller's turn
0 ms 200 ms 500 ms 1,500 ms 2,000 ms
Human turn-taking The baseline a conversation is measured against
Natural response 200 ms
Typical single-LLM voice AI Waits for the full generation before speaking
Silence until the generation is complete 1,500 ms
Alebex — SLM with LLM Overlapping listen–predict–acknowledge–respond loops
The SLM is already speaking 500 ms
The LLM completes the answer in the same voice 1,500 ms

Time from end of the caller's turn, on one shared scale ending at 2,000 ms.

View as table
LaneWhat is measuredTime
Human turn-takingNatural human turn-taking — Natural response200 ms
Typical single-LLM voice AITypical single-LLM voice AI — Silence until the generation is complete1,500 ms
Alebex — SLM with LLMAlebex, first word — The SLM is already speaking500 ms
Alebex — SLM with LLMAlebex, full answer — The LLM completes the answer in the same voice1,500 ms
Commercial shape

What a partner economics
conversation covers

The commercial conversation maps the operating shape before terms are shared.

Partnership route

Whether white label or API layer access fits the business you are building.

Channels

Which of voice, SMS and email you plan to resell.

Client billing

Whether you bill your clients or Alebex does.

Client volume shape

The shape of the client demand you expect to bring.

First-line support

Who answers client questions first, and where Alebex takes over.

Verticals

Which industries and workflows your offer is built to serve.

Partner path

How you become a partner

The next step is a working session with a defined agenda, not an open-ended sales call.

Fit Map the business Bring the clients, verticals and workflows you serve today, plus the offer you want to add.
Route Choose the partnership boundary Decide whether your brand needs the whole platform or your product needs the API layer.
Roles Assign the client responsibilities Set who owns the client relationship, billing and first-line support, and where Alebex takes over.
Working session Map the deployment Set the channels, workflow, human handoff and Canadian data posture the deployment needs.
Pilot Validate the use case Use a pilot program to validate the workflow before the partnership expands around it.

What to bring

Bring enough context to choose a route and leave with a defined next move.

Your current client offer
The verticals and workflows you serve
The channels you plan to resell
How you want the client relationship and billing to work
Who can own first-line support
The use case a pilot should validate
Partner FAQ

The questions behind
the commercial decision

The operating boundary can be clear before the unpublished commercial terms are shared.

Are wholesale partner rates available?

Wholesale partner rates are available. Rates are not published — talk to sales.

Why are the rates not published?

The route, channels, client billing, volume shape, support boundary and vertical all shape the commercial conversation. Those are mapped before terms are shared.

Who owns the client relationship and billing?

The partner conversation assigns both. White label is designed for a partner-led client relationship; billing is agreed as part of the operating boundary.

Whose brand is on the product?

White label is presented under your brand. API layer access sits underneath the application you build.

Who provides support?

First-line support is assigned in the partner plan. Alebex operates and supports the runtime and Canadian data residency underneath it.

Where is client data held?

Recordings, transcripts and customer information are held in Canada.

What is the difference between the routes, and how do I start?

White label puts the platform under your brand. API layer access gives your application voice sessions, streaming and call control. Start with the partner path above, then contact sales.

Wholesale partner rates

Wholesale partner rates are available.

The rates themselves are not published. Talk to sales.

Contact sales API layer access
Fast enough to feel human. Grounded enough to protect your brand. Accountable enough for real business.
Sign up Contact sales
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