Priced per layer
Three layers, priced separately: the platform you run agents on, the agents you deploy, and the models called directly over the API.
The three layers
| Layer | What it prices | Rate |
|---|---|---|
| 01 Platform → | For teams running the agent platform in their business. | From $99/mo |
| 02 Agents → | For agents deployed across voice, SMS and email. | From $0.15/min |
| 03 Models [coming soon] → | For the models called directly over the API. | Coming soon |
Two layers now publish real numbers.
The platform subscription and agent usage rates are published below for self-serve accounts. Larger or custom-built engagements are still scoped and quoted directly.
What a quote is built from
A quote follows the operating shape you intend to run. Bring these dimensions and the commercial conversation starts with scope already defined.
The dimensions that shape a platform or agent quote.
Which of the three layers you intend to take.
Which conversation channels the agent will run.
The shape of the conversation volume you expect to handle.
Whether your team builds in the Agent Builder Studio or Alebex builds with you.
Where the agent must read, write and act inside your existing workflows.
Whether you are running Alebex in your business or reselling it to clients. Wholesale partner rates exist and are not published.
Everything around the rate
Compare what each layer runs, how it is reached, what sits underneath it and how the buying path works.
| Comparison point | Platform For teams running the agent platform in their business. | Agents For agents deployed across voice, SMS and email. | Models [coming soon] Model pricing is published once go-to-market pricing is established. |
|---|---|---|---|
| What you run Operating scope | For teams running the agent platform in their business. | For agents deployed across voice, SMS and email. | For the models called directly over the API. |
| Work completed | Outbound calling, qualification and booking run on one thread across calls, texts and emails. | Conversation turned into action. The same six actions whichever channel the conversation started on. | Context-aware linear streaming transcription: full-context transcription at linear cost, any turn length. |
| Channels Conversation surface | Voice · SMS · Email | Voice · SMS · Email | Telephony · Browser voice |
| Direction and status | Outbound communication. Inbound communication — Coming soon. | For agents deployed across voice, SMS and email: qualifying leads, answering questions, booking meetings, resolving issues, updating the CRM, triggering workflows, and handing off to a human when it should. | Ships first. Coming soon. |
| The engine underneath Runtime | One agent, any channel, complete workflows. | Alebex Voice Engine | Everything streams end to end. The turn-taking layer, the guardrail layer, the compliance layer, the transfer layer and the agent-execution layer are built as one system. |
| Execution layer | Intent · Memory · Tools · Guardrails | Qualify · Book · Resolve · Update records · Trigger tools · Hand off | REST · WebSocket · CLI |
| Data and compliance Data residency | Recordings, transcripts and customer information are held in Canada. | Recordings, transcripts and customer information are held in Canada. | Recordings, transcripts and customer information are held in Canada. |
| Compliance | PIPEDA and CASL compliance built in. | PIPEDA and CASL compliance built in. | PIPEDA and CASL compliance built in. |
| Access and support Route in | Put agents on outbound calling, qualification and booking. For teams where call volume is the constraint. | Platform and agent pricing is quoted directly. Tell us what you intend to run. | Self-serve. Sign up, take a key, and call the models directly. |
| Working interface | Agent Builder Studio, or an Alebex-assisted build. | Built by your team in the studio, or built with Alebex. | REST places and manages calls, configures agents and pulls transcripts. The WebSocket carries audio for live sessions. The CLI covers test calls, session replays and experiments. |
| How it is priced Quoting mechanism | Quoted by sales, per layer. | Quoted by sales, per layer. | Model pricing is published once go-to-market pricing is established. |
| What shapes the quote | Layers, channels, conversation volume, business systems and buyer type. | Channels, conversation volume, build route, business systems and buyer type. | Model pricing is published once go-to-market pricing is established. It is listed in the navigation and marked coming soon until then. |
| Next step | Contact sales | Contact sales | Models pricing [coming soon] |
Alebex layer comparison for Platform, Agents and Models pricing.
Trust is part of the runtime
The data, consent and opt-out properties below travel with every layer.
Recordings, transcripts and customer information are held in Canada.
Built in Vancouver by Alexander Innovation Centre, Canadian-owned.
PIPEDA and CASL compliance built in.
“Stop” on any channel is handled immediately and the contact flagged.
Consent is disclosed at the start of every call, and recordings are stored for audit.
How you get a number
The route from hearing the runtime to receiving a per-layer quote is explicit.
Start with the live demo before a sales conversation.
Tell us what you intend to run and bring the operating inputs below.
Platform and agent pricing is quoted directly, with each layer stated separately.
Self-serve developer accounts, and the models callable directly over the API.
Platform and agent pricing is quoted directly. Tell us what you intend to run.
Try the live demo
Drop in your website. Alebex reads it, learns what you do, and calls you in under 30 seconds — fully trained, zero setup.
Questions a numberless page should answer
The commercial model, the trial path and the current model-pricing status, stated directly.
Why are some rates not published?
Self-serve platform plans and agent usage rates are published on their pages. Larger or custom-built engagements are quoted per layer instead, because the quote follows what you intend to run: layers, channels, conversation volume, build route, business systems and buyer type.
Can I try Alebex without talking to sales?
Yes. The live demo is free, takes no credit card, and lets you hear the latency, turn-taking and interruption handling before a sales conversation.
How does platform pricing differ from agent pricing?
Platform pricing covers the platform a team runs in its business. Agent pricing covers the agents deployed across voice, SMS and email. They are quoted as separate layers.
When does model pricing arrive?
Model pricing is published once go-to-market pricing is established. Until then it remains visibly marked coming soon.
What does the live demo cost?
The live demo is free and takes no credit card. It is available in Canada and the US.
Do wholesale partner rates exist?
Yes. Wholesale partner rates exist and are not published. Contact sales with the clients and operating shape you intend to support.
Where is data held?
Recordings, transcripts and customer information are held in Canada.
